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Thank you all for the effort and attention that you exercised to ensure my mother was safe and comfortable. Certainly, this often went beyond what had been originally contracted.
Andy
Son of Client
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Our minimum duration of visit depends on your care requirements and where in the country you are located. Should you require short visits, please contact a member of our Care Team who will be able to advise how we are able to help you.
As part of your care package, your Domiciliary Support Worker can support you with everyday activities including light household chores, such as laundry, washing up and hovering. Unfortunately we do not provide solely domestic support without supporting any healthcare requirements. If you only require support with household chores we would advise you to contact a local domestic agency who should be able to offer this level of support at a much lower cost.
Whilst our Domiciliary Support Worker will do everything they can to support you, we cannot guarantee support with your pets. If you do require help with looking after your pets, we will do our utmost to match you with Domiciliary Support Worker who feel comfortable doing so.
Our service can often commence within 48 hours of your initial enquiry. Upon receiving your enquiry we will arrange for an Assessor to visit you in your home and carry out a full assessment of your care requirements and a risk assessment to ensure your safety. A personalised care plan will be produced for you, which we will finalise with you and
your family, making sure that you are happy with every aspect. We will select Domiciliary Support Worker to provide your care based on your needs, personality and preferences.
We understand that in a crisis situation you need us to react quickly to allow a care package to start immediately. In such circumstances we will simplify our service delivery process and carry out an immediate assessment in order to facilitate a faster response.
If you have any further questions please contact our Care Team today.
Focus Care workers were unfailingly attentive, compassionate, and gentle. Mum really felt that she received a personal service. I truly do not know what I would have done without your caring support and assistance and wish you all the best for the future.
Gifty
Daughter
They cared for my Dad very well. I had some reservations as they were new in the market. The carers always arrived on time and when they were.
John D.
Son of Client